Reception Hours: 8am to 8pm.
Check-in is after 2pm on your day of arrival, however should you arrive earlier luggage storage is available and you are welcome to use the hotel facilities. Check-ins after 8pm are by arrangement only. Please contact us before your stay so we can make arrangements for a late check-in.
Check-out time is prior to 10am on your day of departure. Should you require a later check-out, please contact Reception on the morning of your departure. Please note, late check-outs are subject to availability and additional fees may apply.
We accept all major credit cards, plus Farmlands & R.D.1 Cards.
Cancellation/refund policy
A cancellation fee equal to 100% of the total charge will be charged for cancellations received within 48 hours of arrival.
A no show fee equal to the total value of the first nights accommodation will be charged for accommodation not taken up and where no cancellation is received within 48 hours of arrival
IF CANCELLED WHIST IN HOUSE NO REFUNDS WILL BE MADE
In the event of non payment The Reef Resort reserves the right to charge the guarantors credit card (supplied at the time of booking).
N.B. A 30 Day Cancellation Policy applies to all Scheduled Event Weekend bookings - Including Cycle Challenge, Iron Man, Summer Concert.